Terms and Conditions

1. General

• By placing an order with Mealora, you agree to all our policies and terms outlined here.
• All orders are subject to availability and confirmation.

2. Order acceptance

Orders are confirmed only after full payment or a deposit, and after the final menu and quantity are agreed upon.

3. Pre-order requirement

Pre-ordering is mandatory for all events to ensure timely preparation and delivery.

4. Menu customization

• Menu items are based on availability of ingredients.
• Customizations may be accepted for bulk or large-scale orders.

5. Liability

Mealora is not liable for:

• Delays caused by external factors (e.g. traffic, weather)
• Food spoilage due to delayed consumption after delivery

6. Food safety

All food is prepared in a hygienic kitchen following food safety guidelines.

7. Cancellations and refunds

Cancellations, refunds and postponements are covered in our Order Cancellation and Booking Amount Refund Policy.

8. Changes to terms

We reserve the right to update these terms. The latest version will be available on our website.

Contact

Email: contact@mealora.in
Phone: +91 92059 18322